Please view below for our most general frequently asked new customer pre-sales questions.
Yes. We use a wildcard SSL certificate. Click on the icon just before our web address in the browser bar to view details.
All new orders are manually checked before been activated or declined. Generally within 12hrs. Checks are done by 'Maxmind'.
Payments are processed securely via paypal UK using a Paypal account or a credit / debit card.
Hosting plans can be paid monthly or annually. Domain names are purchased on a yearly basis.
We offer a no questions asked 30 day money back guarantee on web hosting plans only - More info.
Our basic hosting service is aimed at webmasters that use HTML / CSS type websites that don't use many resources like databases and other apps. Why pay more for resources you may not be using or even need.
Yes. Select the 'Add-On' type you require during the checkout process when purchasing the basic hosting plan.
Yes. We also cater for webmasters that need a hosting plan with higher storage and bandwidth.
Yes. Please use the domain checker to see if your required domain is available to register. We update the domain extenstion list on a regular basis.
Yes. This is done via the 'Client Portal' using either 'Support Tickets' or by viewing our 'Knowledge Base'.
No and there is a good reason why we don't. No host is truly unlimited. Server storage and bandwidth costs money. This is generally 'Over-Selling' more resources than the server can offer. Most hosts that state 'Unlimited' will have a 'Fair Usage Policy'.
Please view below for our most web template editing services frequently asked new customer pre-sales questions.
This is a pre-made html / css web template that can be used and edited for individual or small business use to gain a web presence for others to view online with a registered domain name and hosting.
If a individual or small business wants a online presence that is simple, low cost and almost maintenance free that does not require constant monitoring and updating this option would be the best solution.
The html / css web template needs to be purchased beforehand so we have something to work with.
All 'Text' and 'Images', page names need to be provided beforehand along with other information so we can start the editing process.
We don't need you to have a domain or hosting to edit your html / css web template but you will need these to upload your edited template to gain a web presence online.
No. This would be a extra purchase if you decided to register a domain name and have a hosting plan with us.
It depends on our work load. You could always contact us to ask. It also depends on how long it takes for a new customer to get the required information we would need to start editing the html / css web template.
You can do this via your web hosting control panel or alternatively we can do this for you.
For premium templates over the years we have used Themeforest. To view or search HTML / CSS web templates - Visit themeforest here. Or alternatively do a search for free web templates via Google here.
Please view below for our most 1 page seo services frequently asked new customer pre-sales questions.
SEO stands for 'Search Engine Optimization', which is the process of getting traffic from free, organic, editorial, or natural search results in search engines.
This helps search engines to understand your content and hopefully rank your website higher in search engine page results so that visitors find your site.
On-page SEO strategy focuses on optimizing the content hosted on your own website, so things like your title tags, page content, site speed and more are looked at for improvements.
We can send you a seo report with recommended improvements Or we can edit the code for you via your web hosting control panel.
If you can't find the answer to your question. Please use the below email directly or open a ticket as a guest -